What We Use

We and our partners use a variety of technologies to collect information automatically, including:

• Cookies: Small text files stored on your browser or device.
  • Session Cookies expire when you close your browser.
  • Persistent Cookies remain longer or until you delete them.
• Web Beacons / Pixels: Tiny graphics or code used to understand browsing behavior, email engagement, and ad performance.
• Other Tracking Technologies: Such as tags, scripts, and mobile identifiers.

These technologies are used to:

• Operate and secure the Sites
• Remember your preferences and settings
• Measure Site performance and usage
• Understand how users interact with our content
• Provide and measure analytics and advertising, including cross-device and cross-site advertising (showing ads based on your interests and activity over time across different websites, apps, or services)

Third-Party Analytics and Advertising

We work with analytics and advertising providers that collect information across our Sites and other sites and apps over time to provide us with insights and to help us:

• Understand visitors’ use of the Sites
• Deliver, measure, and improve advertising
• Show ads that may be more relevant to your interests across different websites and devices

These third parties may set and access their own cookies and similar technologies on your device.

Your Choices About Cookies

You can manage cookies and similar technologies in several ways:

• Browser settings: Most browsers allow you to block or delete cookies. If you do, some features of the Services may not function properly.
• Device settings: Your mobile device or operating system may allow you to limit ad tracking or reset your advertising ID in settings.

Opting to block or delete cookies or limit ad tracking does not mean you will stop seeing ads; it generally means the ads you see may be less tailored to your interests.

We use Personal Information for the following purposes (to the extent permitted by applicable law):

1. Providing the Services
   • Processing and responding to your inquiries and requests
   • Connecting you with third-party providers you request (such as service providers, business partners, or vendors)
   • Operating and maintaining the Sites and related services
2. Improving and developing the Services
   • Analyzing usage to understand how the Services are used
   • Developing new features, products, and offerings
   • Troubleshooting, testing, and enhancing user experience
3. Personalization and advertising
   • Remembering your preferences and pre-filling forms
   • Providing content and offers that may be of interest
   • Delivering and measuring direct marketing and online ads (including cross-site or cross-context behavioral advertising, where permitted by law)
4. Communications
   • Responding to your messages
   • Sending you service-related notices (for example, changes to this Policy)
   • Sending you promotional emails, SMS, or other communications (you can opt out at any time as described below)
5. Security, fraud prevention, and legal compliance
   • Protecting the security and integrity of the Sites and our systems
   • Detecting, investigating, and preventing fraud, abuse, or other unlawful activities
   • Complying with applicable laws, regulations, legal processes, and enforcement requests
6. Business operations
   • Managing our relationships with vendors, partners, and service providers
   • Exercising or defending legal claims
   • Supporting potential or actual corporate transactions (e.g., mergers, acquisitions, asset sales)

We may aggregate or de-identify Personal Information so it no longer reasonably identifies you. We may use and disclose such aggregated or de-identified information for any lawful purpose.

HPG does not sell your Personal Information to any third parties. However, HPG will share your name, home address, and phone number with the HomePro that meets the criteria of your requested estimates.

We may disclose Personal Information as follows (to the extent permitted by law):

Service Providers and Contractors

We share information with third-party companies and individuals that perform services on our behalf, such as:

• Website and application hosting, development, and maintenance
• Data storage and backup
• Analytics and measurement
• Email, SMS, and other communications
• Customer support and marketing services

These service providers are generally required to use Personal Information only to provide services to us and to protect it appropriately.

Third-Party Providers

If you submit a request through the Services (for example, to be connected with a provider), we may share:

• Your contact information (such as name, phone, email)
• Self-reported information about your inquiry, project, or request
• Any other relevant details you provide in the form

We share this information with non-affiliated third-party providers so they can determine whether to offer you services and contact you directly. Their use of your information is governed by their own privacy policies and terms, not this Policy.

Analytics and Advertising Partners

We may share or allow access to certain identifiers, device information, and usage data with analytics and advertising partners to:

• Measure traffic and usage trends
• Show ads (including cross-site or cross-context behavioral ads) on our Sites and on third-party sites and apps
• Measure and improve ad performance

Under some U.S. state privacy laws, this type of data sharing may be considered a “sale” or “sharing” of Personal Information for targeted or cross-context behavioral advertising. See Section 7 for information about your opt-out options.

Business Transfers

We may disclose Personal Information as part of or in connection with a corporate transaction, such as a merger, acquisition, joint venture, financing, restructuring, sale of assets, or in the event of insolvency, bankruptcy, or receivership.

Legal and Safety

We may disclose Personal Information if we believe in good faith that such disclosure is reasonably necessary to:

• Comply with applicable laws, regulations, legal processes, or government requests
• Enforce our terms and policies
• Protect the rights, property, or safety of us, our users, or the public
• Detect, prevent, or address fraud, security, or technical issues

With Your Consent

We may disclose Personal Information for other purposes where we have your consent or where you direct us to do so.

HPG will use the contact information you voluntarily provide to us to perform the functions of the Website and requested estimates. Additionally, HPG will contact you with the Personal Information you have provided in the following ways:

Via email:

• HPG Newsletters
• Promotions for Services
• Updates from HomePros you follow on the Website

If you wish to unsubscribe from receiving email communications from HPG, use the “Unsubscribe” link at the bottom of the email.

Via mail:

• HPG Newsletter
• Promotions for Services and other features you indicated interest in

If you wish to unsubscribe from receiving mail communications from HPG, go to “Request List Removal” on the Website.

Personal Information provided by you to HPG is processed by SharpSpring, a customer-managed relationship service provider and is used solely for the purpose of providing you with general consumer updates and HPG newsletters.

All estimates requested by you is maintained internally by HomePros using encryption software, including the Personal Information provided by you on the “Get and Estimate” form. This information is maintained for HPG internal tracking purposes only with restricted access for HPG employees who must access this information to form their functions of employment.

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you voluntarily provide to us is stored on secure servers. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information through compliance with this Privacy Policy, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

For access to and modification of your Personal Information, you may do so at any time by accessing “My Account” on the Website.

To request deletion of your Personal Information, please contact us in writing at:

info@homepros.com

800.495.5464

Contact Us

All such requests must be in writing and will be responded to within thirty (30) days.  Please note that HPG may request additional Personal Information and request for proof of identification prior to processing these requests. If additional Personal Information is required, HPG will respond within thirty (30) days after the additional Personal Information or proof of identification is received.

The Website is not intended for use by minors under 18 years of age (hereinafter “Minors”). Minors shall not use or provide any Personal Information to HPG, including your name, address, telephone number, email address, or any other personally identifiable Personal Information you may use.

HPG does not knowingly collect any Personal Information from Minors. If HPG becomes aware that we have collected or received Personal Information from a Minor without verification of parental consent, HPG will delete that Personal Information as soon as practicable.

If you believe that HPG may have any Personal Information from, or regarding, a Minor, please contact us in writing in the manner described in the “CONTACT INFORMATION” Section of this Privacy Policy.

The Website is intended for use by residents of the State of Michigan, Illinois, Minnesota, and Florida only. However, the Website is publicly available.

Certain states have enacted privacy laws that may apply to the residents of that state (hereinafter “Out of State Residents”) and may afford additional rights regarding the collection, use, and maintenance of Personal Information of Out of State Residents. HPG will comply with any additional state privacy rights as applicable if an Out of State Resident is identified.

The Privacy Policy shall be reviewed annually or as necessary to comply with applicable state or federal laws and statutes, or regulatory guidance. All modifications or revisions will be posted to this Privacy Policy and will be effective as of the date published.

If HPG makes material changes as to how we collect, use, process, or otherwise maintain your Personal Information, we will notify you through email, if one was provided to HPG, and through notice on the Website Home page.

You are responsible for periodically reviewing this Privacy Policy to ensure your compliance.